Friday, March 29, 2013

Cisco Basic Troubleshooting Tools




1)       Troubleshooting Methodologyy
o    Follow the path (this can guide you to which device having problem)
o    Bottom up (Layer 1 to Layer 7)
o    Top Down (Layer 7 to Layer 1)
o    Divide and conquer
o    Spot the difference
o    Move the Problem

2)       Troubleshooting Tools
o    Ping (this is follow the path)
o    Traceroute
o    Show ip interface brief
o    Show ip route
o    Show ip route summary
o    Show run
o    Show inventory
o    Show environment all
o    Show memory
o    Show interface
o    Show logging

3)       Troubleshooting Switches
o    Show interface fa1/1
o    Show interface counters
o    Show interface counters errors
o    Show ip ARP (layer 2 & 3 connectivity)
o    Show switchport port-security
o    Show spanning-tree vlan 1
o    Show spanning-tree vlan 1 detail
o    Show vlan
o    Show interface switchport
o    Show run
o    *********************
o    HSRP
§  Show standby
§  Show standby interface gi0/1
§  Show standby brief
o    **********************
o    VLAN switching issues, concentrate on 3 types of failure
§  Wiring issues: Cabling isues, power outage, or bad switch pots
§  Switch issues: Software bugs, hardware bugs, loops and ARP issues
§  Logic issues:  Misconfigured VLANs, VTP, trunks, and native VLAN mismatch
o    ************************


4)       Troubleshooting Routing
o    Show ip route
o    **********************
o    EIGRP
§  Show ip protocol
§  Show ip route eigrp
§  Show ip eigrp interface
§  Show ip eigrp neighbors
§  Show ip eigrp topology
o    **********************
o    OSPF
§  Show ip protocol
§  Show ip route ospf
§  Show ip ospf database
§  Show ip ospf interface
o    **********************
o    BGP
§  Show ip protocol
§  Show ip bgp
§  Show ip bgp neighbor/ Show ip bgp summary
§  Show ip bgp updates
o    **********************
o    Routing Protocols
§  Is the correct route advertised?
§  Is the correct route communicated?
§  Is there a more desirable path?
o    **********************
o    Router Performance
§  Show process cpu
§  Show process cpu history
§  Show ip cache
§  Show logging

5)       Troubleshooting Security Features
o    Review the standard and extended access-list.

This is my tips, what's yours? share with me.

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